Glaciers Edge Maintenance (“we,” “our,” or “us”) respects your privacy. This policy explains what information we collect, how we use it, and the steps we take to keep it secure. By using our website or services, you agree to the practices described here.

Information We Collect

We collect personal information when you:
Complete an intake form for snow or lawn services

• Request a quote or schedule service
• Communicate with us by phone, email, or social media
• Make payments for seasonal or per-event services
• This may include your name, phone number, email address, property address, service preferences, and billing information.
• We also collect limited website usage information (such as IP address and browser type) to improve site performance.

How We Use Information

We use the information you provide to:

• Deliver and manage snow removal and lawn maintenance services
• Communicate about scheduling, updates, and service completion
• Process payments and provide invoices
• Offer promotions such as neighbor discounts or seasonal savings
• Improve customer experience and website functionality
• Meet legal or regulatory requirements

Information Sharing

We do not sell your personal information. We may share limited information with:

• Trusted third parties (such as payment processors or website hosting) who help us operate our business
• Authorities if required to comply with applicable laws or valid legal requests

Data Security

We take reasonable precautions to protect your information, including limiting access to only those who need it to perform their work. While no system is completely secure, we work to keep your data safe.

Cookies

Our website may use cookies or analytics tools to track traffic and improve functionality. You may disable cookies in your browser, but this may affect site performance.

Your Choices

You may:

• Request access to the information we have on file about you
• Ask us to update or correct your information
• Opt out of promotional emails at any time by following unsubscribe instructions or contacting us directly

Children’s Privacy

Our services are intended for property owners and residents. We do not knowingly collect personal information from children under 13.

Updates to This Policy

We may update this policy as needed. Any changes will be posted here with a new effective date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

• Glaciers Edge Maintenance
• Anchorage, Alaska
• Phone: (907) 223-4666
• Email: office@gemalaska.com